FAQ

Do you offer local pickup?

Yes - select pick-up from the shipping options in checkout. You'll receive an email with instructions once your ready is ready for pickup. We require orders to be collected within 24hours. If your order is not collected by that time we'll contact you with more info.

How will my order be shipped?

We ship all orders via Canada Post. Your items will be neatly packaged and sent in a secure mailer envelope. 

How long will it take to receive my order?

ALL orders with paid shipping will be sent on the following Saturday. If you place an order before 12pm EST during a Saturday, your order will be shipped the same day. On average, orders take 3-7 business days to arrive. For more information on shipping standards/delays with Canada Post please checkout their website here.

Do you ship internationally?

At this time, we only offer Canadian shipping via our website. For international orders, please send us an inquiry via our contact page.

My order contained missing items/wrong items/damaged on arrival.

We sincerely apologize for any mixups when it comes to orders. While we're committed to sending you an accurate and timely shipment, mistakes happen! Please email us asap via our contact page and we'll do everything we can to make it right.

Where are you based?

Cribbin.ca is based in Toronto, Ontario, Canada. 

Do you do custom work/commissions?

We're open to collaborations and ideas. If you have something special you'd like professional design work assistance with please contact us anytime.